Responsible Gaming

At Boomerang Casino, we believe gambling should be an enjoyable form of entertainment, not a way to make money or solve financial problems. Responsible gaming means understanding that casino games involve risk, setting personal limits and making informed decisions about when and how you play.

Boomerang Casino operates under a licence issued by the Government of Curaçao, providing regulatory oversight for player accounts, fair gaming and secure transactions across all supported markets.

Keep gambling enjoyable

Casino games are based on chance. No strategy, system or pattern can guarantee a win, and past results do not determine future outcomes. A run of losses does not make a win more likely, while a previous win does not mean another win is due. Every wager carries a risk of loss, so you should only gamble with money you can comfortably afford to lose.

Gambling should be treated as a leisure activity rather than a source of income. It should not be used to pay bills, manage debt, replace employment income or improve your financial position. Before playing, consider why you want to gamble and decide how it fits within your wider budget, responsibilities and interests.

Practical ways to stay in control

Set a spending limit before you start and do not exceed it.
Set a time limit and take regular breaks away from the game.
Keep gambling funds separate from money needed for rent, bills, food, savings and other essentials.
Never chase losses by increasing your bets or playing for longer.
Avoid gambling when you are upset, stressed, tired or affected by alcohol or other substances.
Treat winnings as part of the entertainment experience, not as regular income.
Balance gambling with family, work, study, exercise and other activities.
Review your gambling activity regularly so you understand how much time and money you are spending.
Do not borrow money, use credit or sell belongings to fund gambling.
Do not gamble to avoid personal problems or difficult emotions.

If gambling no longer feels enjoyable or begins to feel difficult to control, stop playing and consider seeking support. Asking for help early can make it easier to regain control.

Tools for managing your play

The account and gaming controls available to you may help manage your gambling activity. Depending on the service and applicable requirements, these controls may include deposit limits, loss or wagering limits, session reminders, reality checks, time-outs and self-exclusion. A control is most effective when you set it before playing and treat it as a firm boundary.

Deposit and spending limits

A deposit limit can restrict the amount added to your account during a selected period. Choose an amount that fits within your entertainment budget after essential living costs, savings and other commitments have been covered. Setting a limit can help you make decisions in advance rather than reacting to wins or losses during a session.

Time-outs and breaks

A time-out can provide a short break when you feel distracted, frustrated or tempted to continue. During a break, avoid moving to another gambling service to keep playing. Use the time to review your budget, speak with someone you trust or take part in another activity. Regular breaks can also help you remain aware of how long you have been playing.

Self-exclusion

Self-exclusion is a stronger measure for people who want to stop gambling for a longer period. If you request self-exclusion, follow the instructions provided and do not attempt to create another account or bypass the restriction. Self-exclusion may apply to a particular account or service only, so you should consider whether additional exclusion arrangements are appropriate.

If you need help using an available control, review the information in your account or use the support channel provided through the website. Available controls and their conditions may depend on the service, your location and applicable requirements.

Recognising gambling harm

Gambling harm can affect anyone, including people who have gambled for many years. It may develop gradually, and a person may not notice the change immediately. Warning signs can include spending more time or money gambling than planned, feeling unable to stop or repeatedly trying to recover losses.

Gambling with money intended for rent, bills, food, travel or other essentials.
Borrowing money, using credit or selling belongings to continue gambling.
Hiding gambling activity, transactions or losses from family and friends.
Feeling anxious, guilty, irritable or distressed because of gambling.
Neglecting work, study, relationships, health or other responsibilities.
Returning to gambling soon after a loss to try to win the money back.
Needing to gamble with larger amounts or for longer to achieve the same excitement.
Trying to stop or cut back but being unable to do so.
Thinking about gambling frequently or planning daily activities around it.
Experiencing financial difficulties or conflict with people close to you because of gambling.

One or more of these signs does not mean you have to manage the situation alone. Stop gambling, speak openly with someone you trust and seek professional advice. A qualified counsellor or financial counsellor can help you understand your options without judgement.

Supporting someone else

If you are concerned about another person, choose a calm time to talk and focus on what you have noticed rather than making accusations. Encourage them to access professional support and avoid lending money to cover gambling losses. You can also seek advice for yourself, because gambling harm can affect partners, family members, friends and colleagues.

Getting help in Australia

Free and confidential gambling support is available in Australia. You can contact Gambling Help Online or a gambling support service in your state or territory through its official website. These services may provide information, counselling, financial guidance and support for people affected by someone else’s gambling.

You can also speak with your general practitioner or another qualified health professional. They can help you discuss gambling concerns and refer you to suitable services. If financial stress is involved, an accredited financial counsellor may help you review debts, prepare a budget and consider practical next steps.

If gambling or financial difficulties have contributed to an immediate risk to your safety, contact emergency services in Australia or attend the nearest hospital emergency department. If you are thinking about harming yourself, seek urgent help and tell a trusted person that you need support.

Our approach to responsible gaming

Boomerang Casino supports informed and responsible participation. We may apply account checks, safer-gambling measures and restrictions where required by applicable rules or where activity raises concerns. We may also ask questions or request information to help protect customers and maintain the integrity of the service.

Responsible gaming is a shared responsibility. Keep your account information secure, use only your own payment methods and do not allow another person to gamble through your account. Customers must comply with applicable Australian laws, age requirements and any account conditions that apply to the service.

This page provides general information and is not a substitute for professional medical, financial or legal advice. If you are concerned about your gambling, take a break, use the available account controls and contact an appropriate support service.