Privacy Policy

This Privacy Policy explains how Boomerang Casino may collect, use, store and protect information when you visit the website, create an account, use casino services or contact support. It also explains the choices and rights available to players in Australia. We aim to handle personal information responsibly, transparently and only for reasonable business, service and legal purposes.

Boomerang Casino operates under a licence issued by the Government of Curaçao, providing regulatory oversight for player accounts, fair gaming and secure transactions across all supported markets.

Information we may collect

When you use Boomerang Casino, we may collect information that identifies you or is reasonably capable of being associated with you. The information collected depends on how you interact with the website and the services you use. Some information is provided directly by you, while other information may be generated when you use your account or browse the website.

Account and identification information

This may include your name, date of birth, contact details, account login details, country or state of residence and other information needed to create and manage an account. We may also collect information you provide when you contact support, take part in account-related processes or update your details.

Verification and compliance information

To help confirm your identity, age and eligibility to use the services, we may request verification documents or other information. This can include identity documents, proof of address, information about the source or purpose of transactions and records relating to account checks. We may use this information to prevent fraud, money laundering, identity theft, underage access and other prohibited or unlawful activity.

Payment and transaction information

We may handle information about deposits, withdrawals, wagers, gaming activity, refunds, account balances and other transactions. Payment providers may process payment details on our behalf. Depending on the payment method, we may receive information such as a transaction reference, payment status, partial payment details or information needed to confirm and manage the transaction. We do not need to hold every payment detail ourselves for a payment to be processed.

Device, technical and usage information

When you visit or use the website, we may collect technical information such as your IP address, browser type, device type, operating system, language preferences, approximate location, pages viewed, access times and referring website. We may also collect information about how you use the website, including interactions with features, account security events and error reports.

Information from other sources

Where appropriate, we may receive information from service providers, payment partners, identity verification providers, fraud prevention services or other sources connected with operating the services. We expect information received from these sources to be handled in accordance with applicable privacy requirements and the purpose for which it was supplied.

How we use information

We use personal information for purposes connected with providing and administering the services. Our use of information will depend on the type of information involved, your relationship with us and the reason it was collected.

To create, maintain and administer your account.
To provide casino features, process transactions and record account activity.
To verify your identity, age and eligibility, and to complete account checks.
To detect, investigate and prevent fraud, cheating, security incidents, money laundering and other prohibited activity.
To meet legal, regulatory, tax, record-keeping and responsible gambling obligations that apply to the services.
To respond to questions, complaints, verification requests and support enquiries.
To maintain, secure, test and improve the website, systems and user experience.
To understand website usage, troubleshoot technical problems and monitor performance.
To send service messages, account notices, security alerts and other communications needed to operate the account.
To send marketing communications where permitted and where you have provided any consent that is required.

We may combine information from different sources where this is reasonably necessary for these purposes. For example, transaction information, account information and device information may be reviewed together to protect an account and identify unusual activity. We do not use personal information for purposes that are unrelated to the reason it was collected unless the use is permitted or required by applicable privacy requirements.

Sharing information

We may share relevant information with service providers that help operate the website and services. These providers may support hosting, technology, customer support, payments, identity checks, fraud prevention, security, analytics, communications and record management. They are expected to handle information only as needed for their services and in accordance with applicable requirements.

Information may also be disclosed where necessary to comply with a legal obligation, respond to a lawful request, protect the rights and safety of users or the website, investigate suspected misconduct, or support a responsible gambling or security process. If business operations change, information may be transferred as part of a permitted corporate or service transition. We do not sell personal information as a standalone product.

International handling

Some service providers may store or process information outside Australia. Where this occurs, reasonable steps are taken to use suitable providers and protect information in accordance with applicable privacy requirements. The safeguards used may depend on the service, the type of information and the country involved.

Cookies, security and retention

Cookies and similar technologies

The website may use cookies and similar technologies. Cookies are small files or identifiers placed on your device that can help the website remember settings, keep an account session working, support security, understand website usage and improve the online experience. Some cookies may be provided by service partners that help with analytics, functionality or communications.

You can manage or restrict cookies through your browser settings. If you block or delete cookies, some website features may not work as intended, and you may need to enter information again. Browser controls may vary between devices and browsers. Continuing to use the website with cookies enabled may allow the technologies described above to operate.

Protecting information

We use reasonable administrative, technical and organisational measures designed to protect personal information from unauthorised access, loss, misuse, alteration or disclosure. These measures may include access controls, authentication processes, monitoring, encryption where appropriate, secure service providers and staff procedures. No website, network or electronic transmission can be guaranteed to be completely secure. You should keep your login details confidential and contact support promptly if you believe your account or information may have been compromised.

How long information is kept

We keep information only for as long as it is reasonably needed for the purposes described in this Policy, including account administration, support, dispute handling, security, record management and legal compliance. Some records must be kept for a period required by law even after an account is closed. The length of time will depend on the type of information and the reason it was collected. When information is no longer needed, we may securely delete it, anonymise it or place it beyond practical use, subject to any continuing legal or legitimate business requirement.

Your privacy rights and how to contact us

Depending on the circumstances and applicable privacy requirements, you may have rights relating to the personal information we hold about you. These rights may include requesting access to your information, asking for inaccurate or incomplete information to be corrected, requesting deletion of information and withdrawing consent to marketing communications. A request to withdraw marketing consent will not affect service, security or legal messages that we need to send in connection with your account.

Making a data request

To exercise your data rights, including access, correction or deletion of your data, or to withdraw consent to marketing, contact support@boomerang-casino.wtf. Please explain your request clearly and provide enough information for us to identify your account and understand what you are asking for. We may need to verify your identity before completing a request, particularly where the request involves sensitive information or account security.

We will consider and respond to requests within a reasonable time. In some cases, a request may be refused, limited or delayed where this is permitted or required, such as when keeping information is necessary for legal obligations, fraud prevention, security, dispute resolution or the protection of another person’s privacy. If we cannot complete a request, we will generally explain the reason unless doing so would be restricted.

Marketing choices

You can withdraw consent to marketing by contacting support@boomerang-casino.wtf. You may also be able to use an unsubscribe option included in a marketing message. Changes to marketing preferences may take a reasonable time to apply. You may continue to receive essential account, transaction, security or service communications after opting out of promotional messages.

Accuracy and account changes

Please keep your account information accurate and up to date. You can contact support@boomerang-casino.wtf if information is incorrect, incomplete or no longer current. We may ask for supporting information before changing important account or identity details.

Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes to the website, services, technology, privacy practices or applicable requirements. The latest version will be made available on the website. We encourage you to review this page periodically. If a change is significant, we may provide an additional notice where appropriate.

By using Boomerang Casino after an updated Policy is published, you acknowledge that your information may be handled as described in the updated version, subject to your rights and any applicable requirements.